Frequently asked questions
Practical answers about appointments, skin consultations, and dermatology procedures at Dr Islam El Helou Clinic Alexandria.
Do I need an appointment?
Yes. Booking helps reduce waiting time. You can book by WhatsApp or phone call.
Can I send photos before visiting?
You may send photos or reports via WhatsApp to help us prepare, but most diagnoses still require an in‑person exam.
How long until I see results?
It depends on the condition. Some improve within weeks, others need a longer plan and follow‑up.
Do you manage complex or unclear cases?
Yes. We focus on accurate diagnosis and may request labs, dermoscopy, or a skin biopsy when needed.
Do you offer aesthetic treatments?
Yes—while keeping a medical-first approach. We recommend procedures only when safe and indicated.
Do I need to stop medications before procedures?
Tell us about all medications (especially blood thinners). We will give clear instructions before any procedure.